Helpful Hint: Fashion Nova is not responsible for returns until they reach our Distribution Center in Los Angeles, CA. E-Gift Cards never expire, and are redeemable right away! Once your return is fully processed, we will issue you store credit in the form of a Fashion Nova E-Gift Card for use on a future purchase. Please allow 5-7 business days to process your return once it is delivered to our Distribution Center. Mail your return items to our Returns Department at the address stated below:ĭepending on the shipping method and carrier selected, your return package may take several weeks to reach us if returning from an international location. Your return form must be accurately filled out and include your order number to ensure immediate processing. You may print this return form and include this with the item(s) you would like to return. For a copy of our return form, please click here. To return by mail - Use your packing slip OR return form to return by mail using the carrier of your choice. Instead, please follow the instructions below to return in accordance with our full Online Returns Policy. will be unable to use our Online Returns Portal. In addition, any customers purchasing outside of the U.S. Should you choose to return, Fashion Nova does not provide pre-paid return labels and you will be responsible for covering the shipping costs. We appreciate our entire #NovaFam around the globe for purchasing with us! Please keep your proof of postage and/or return tracking number when shipping back your returns. Fashion Nova is not liable for any return packages that may become lost or stolen in-transit.Please allow 5-7 business days for us to process your return once it is received by our Distribution Center.98 are considered Final Sale and cannot be returned for store credit. Items must be unworn, unwashed, and have original tags attached.Items must be sent back within 30 days of the delivery date.You will be responsible for covering the shipping costs to return your item(s).All returns will be refunded via store credit in the form of an E-Gift Card code.Fashion Nova's online returns portal can only be used to return items purchased online at.
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